SAY HELLO to "Trouble Free" for businesses
A comprehensive managed services to businesses, providing proactive and reliable IT support and solutions.
IT Infrastructure Management: We take care of your entire IT infrastructure, including servers, workstations, networking equipment, and peripherals. Our team handles installation, configuration, monitoring, and ongoing maintenance to ensure optimal performance, reliability, and security.
Proactive Monitoring and Maintenance: We employ advanced monitoring tools to track the health and performance of your IT systems in real-time. This enables us to identify and resolve issues before they disrupt your operations. We perform regular maintenance tasks such as patch management, software updates, and system optimization to keep your systems running smoothly.
Help Desk Support: Our dedicated help desk provides responsive and knowledgeable technical support to address your employees' IT issues promptly. Whether it's troubleshooting software problems, resolving hardware issues, or assisting with user inquiries, our skilled technicians are available to provide remote or on-site support when needed.
Network and Security Management: We implement robust security measures to protect your business from cyber threats. This includes firewall management, antivirus and anti-malware solutions, intrusion detection systems, and proactive security patches. We also conduct regular security audits to identify vulnerabilities and recommend appropriate enhancements.
Data Backup and Disaster Recovery: We develop comprehensive data backup strategies to ensure the safety and recoverability of your critical business data. We establish backup schedules, implement secure off-site storage, and perform regular data recovery testing to minimize data loss and ensure business continuity in the event of a disaster.
Vendor Management: We act as a single point of contact for managing your technology vendors. We coordinate with software providers, hardware vendors, and service providers to streamline communication, resolve issues, and ensure optimal performance of your IT ecosystem.
Strategic IT Planning: Our team works closely with your business to align your technology roadmap with your organizational goals. We provide guidance on technology investments, upgrade cycles, and IT budgeting to help you make informed decisions and leverage technology as a strategic asset.
IT Consulting and Projects: We offer expert IT consulting services to help you leverage technology for business growth. From planning and implementing infrastructure upgrades to deploying new systems or software, we provide project management expertise and technical guidance to ensure successful outcomes.
Yearly Preventative Maintenace
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Computer Cleaning (Dust Removal)
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Server cleaning (If present)
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Thermal cleaning (When needed)
*Included in your first year of service, Fee after first year.